FAQs

We are a local gift guide dedicated to helping customers find meaningful gifts for themselves and their loved ones. We curate packages that bundle local products and services (like wellness, meals, gifts, and household support) into a single, easy-to-book experience.

Once you purchase a package, you (or the recipient if the package is a gift) will receive a guide via email. This guide contains your unique vouchers and direct booking instructions for each product or service. You choose when and how to use them before the 90 day expiration date —no subscriptions, no hidden fees. Please make sure to check your spam and promotional folders if you don't see the email.

Currently, we serve the Maryland, DC, and Northern Va (DMV) region. Specific service areas for home-based services (like laundry and household support) vary by partner, but we strive to cover the breadth of the DMV.

Not at all! Each service in your package can be redeemed independently whenever you need them most. Please note that all services and products in your package expire after 90 days, so as long as you redeem them before that timeframe, you can choose when you'd like to access each one.

We want you to start your experience as soon as possible! If the guide hasn't landed in your inbox yet, please double-check your spam or promotional folders. Since each guide contains unique, secure redemption codes, we only send the digital file to the specific recipient designated during checkout. If you’ve checked there and still need assistance, reach out to us at hello@bealok.com. Just include your name and order number, and our team will take care of the rest.

If you aren't sure, send us a quick note at hello@bealok.com with your zip code before you buy. We’ll double-check for you!